The customer deserves our best efforts in delivery of service. We strive always to provide the consumer with a level of comfort, hope and opportunity to identify and fulfill their need with confidentiality, respect, dignity, empathy and professionalism.
To recognize the worth of all persons and the value of diversity. Treating consumers and co-workers as we would want to be treated, with fairness promoting an environment of tolerance and compassion.
Individual and Agency Integrity
Honest, trustworthy, sincere, stable and incorruptible. We shall adhere to a strict code of moral conduct and honor our agency values. To always treat customers and co-workers with dignity and respect.
Respecting our co-workers and consumers, and paying attention to detail. Striving always to provide the highest quality of education and treatment to our consumers, with the commitment of promoting continuous improvement in delivery of service.
A desire to offer help and hope without judgment. Attending to others with empathy for their circumstances, trying always to understand their suffering.
To value individualism with respect to cultural differences. To be tolerant and respectful of others regardless of race, color, sex, religion, national origin, disability, age or sexual orientation.
To support others with expressions of respect, dignity and empathy. To always provide encouragement to clients. Their hope can create confidence to build for the future. Guiding them to pursue their dreams and meet their full potential and destiny.